Questions and Answers
What do I do if the price of a product I've already purchased is reduced?
If there is a price change within 30 days of your product purchase, contact us about price matching.
What is Nebula's return policy for Black Friday?
We have extended our Holiday Returns Policy. Orders purchased between October 1st and December 31st, 2021 are eligible for return through January 31st, 2022.
Can I use more than one discount code per order?
Only one code is allowed per order.
How long will it take to deliver an order from Black Friday?
On average, delivery takes 3-7 days, but may take longer due to shipping delays.
What should I do if there is a problem with my product?
Please notify our customer service team about your issue. You may need to send the product back for repair or replacement.