Does it need a power cord to connect to a power outlet?

Yes. A power supply is included and it can be used to connect to a power outlet to power up the device. The HDMI goes to the Nebula device for audio and video and the USB (power cord) can be connected to an electrical outlet or plugged to a projector or a laptop.

Is the Internet or cell phone network needed?

Yes. WiFi or cell phone hotspot is required.

What is the power supply for the streaming dongle?

The power supply for the streaming dongle is DC 5V/1.5A.

What USB drive formats are supported by the streaming dongle?

The streaming dongle supports FAT32, NTFS and ExFAT USB drive format.

What can I do if the controller is not working?

Change batteries. Try to re-pair.

How to solve the problem of no signal for HDMI?

1. Try another HDMI cable. 2. Make sure you have connected it tightly. 3. Restart your device.

What can I do if there is no display on the screen?

You can connect it to an AC power to see if it works.

What resolution does the streaming dongle support?

The streaming dongle supports 4K resolution (3840 × 2160).

Can I screen cast on Netflix?

Yes. you can screen cast on Netflix.

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4K Streaming Dongle

Stream on Any App: More than 7,000 choices make it easy to stream your favorite content, including shows on Netflix, HBO Max, and Disney Plus.
See Every Stunning Detail: 4K resolution and HDR enrich your movie with colors that light up your room and picture quality that leaves you completely captivated.
Hear Sound Come to Life: Dolby Digital Plus ensures that your ears are just as pleased as your eyes with heart-pounding thuds and whispers so close you can feel them.
OK Google, It Works: Nebula 4K Streaming Dongle is voice-activated with the Google Assistant and compatible with Chromecast, meaning you can play content from any Android device.
Note: Nebula 4K Streaming Dongle is compatible with all Nebula projectors.

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4K Streaming Dongle

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Stream on Any App: More than 7,000 choices make it easy to stream your favorite content, including shows on Netflix, HBO Max, and Disney Plus.
See Every Stunning Detail: 4K resolution and HDR enrich your movie with colors that light up your room and picture quality that leaves you completely captivated.
Hear Sound Come to Life: Dolby Digital Plus ensures that your ears are just as pleased as your eyes with heart-pounding thuds and whispers so close you can feel them.
OK Google, It Works: Nebula 4K Streaming Dongle is voice-activated with the Google Assistant and compatible with Chromecast, meaning you can play content from any Android device.
Note: Nebula 4K Streaming Dongle is compatible with all Nebula projectors.

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4K Streaming Dongle

FAQ

Specs

Input

DC 5V/1.5A

Power consumption

<4W

CPU

ARM Quad 64-bit Cortex-A53 up to 2GHz (DVFS)

Android OS

Android 10.0

Video output

HDMI 2.1

Video format

H.265 10-bit 4K*2K@75fps, VP9 4K*2K @75fps, AVS2-P2 up to 4K*2K@75fps, H.264 AVC 4K*2K@30fps, MPEG1/2/4 ASP, WMV/VC-1, AVS+, RealVideo8/9/10 and other video formats